I had a loft conversion done for the soul purpose of having a dream realised – to have a full size pool table in my house. When building work started it had become obvious that carrying a pool table and fitting it upstairs was going to be a struggle at best. I looked all over the internet on different sites for help and I was becoming really stressed as there seemed to be options, then I found IQ pool tables.
I looked on the website and found the kit form winner pool table with pictures of other installations that had been done; it was just what I was looking for. I contacted Ian via email and within a minute I got a call back. I told Ian what I wanted and I felt comfortable I had found someone who wanted to help and was very knowledgeable, he talked me into a 7ft instead of a 6ft mind you.
From order to day of delivery he was in contact at all times. When the gents came to fit it, it became obvious that the slate wouldn’t go up. No panic, a hole was then cut in the ceiling and all the parts were then lifted threw the hole. My pool table was assembled by the two patient blokes and I can now start improving my game.
Great customer service still exists and the customer comes first at IQ pool tables. Thank you so much Ian it’s been a pleasure.
Our client struggled to find a company that would supply and fit a full size Pool Table in his loft conversion. Chris contacted ourselves and we were able to meet his requriements.