Our recent client contact us firstly by email as he needed a Winner pool table, wanted it quickly and needed a professional build of a kit table. A few calls to our competitors drew a blank – either through having no stock, or they only had made up tables or wanted exorbitant charges for going upstairs – something we never charge for.
After speaking to Dave he explained he wanted it within 2 weeks but there were access problems. On the landing to the first floor bedroom there was a tight dog leg turn plus he had expensive glass detailing in the stair balustrade. The only solution was a kit dry build table. We detailed the whole process of the dry build kit table, from supplying all parts to the completed install performed by our time served Supreme factory trained fitting team.
Our past photos and reviews of the dry build kit tables we have done over many years put Dave’s mind at rest that he would be getting the best job possible. We had the kit table in stock – a 7ft free play white Winner with napped orange cloth and we offered him our market leading free spares package as well as the ‘pay cash on the day option’. Dave was given our fitters’ telephone number to arrange mutual timings and I rand him up during the install.
He was very impressed with their professionalism – a warm greeting and also taking their shoes off – a sure sign of the respect we always show to customers. The process of getting the table spares was difficult due to the space restrictions – especially getting the covered slate around the banister without damaging any house fittings.
Dave took pictures during the construction and also took some of the completed install and sent them to us with a note thanking us for everything. He and his family are ‘over the moon’ – they got a premier professional service in the timescale demanded, plus loads of free accessories and an iconic ‘ 8 ball rack ‘ at a reduced price as well. Paying after the installation was successfully completed was another plus point that he liked.
Kit build tables are the answer to most people wishing to have a table where access is a problem. Most companies are not skilled in building a table to factory specifications – we are the proven experts in the supplying, delivering and installing kit dry build tables from leading UK manufactures.